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Spooky room with empty desktop

On the Curse of Knowledge and the need for a glossary

Smolek has created a glossary of terms and abbreviations that may appear in the company's communication. Although everyone who writes for Smoltek does their best to explain in layman's words, technical terms inevitably creep into the text and make it difficult to read. This is due to a cognitive bias known as the Curse of Knowledge. This is the subject of this column, published on the spookiest day of them all – Halloween.

Greet­ings, dear readers!

At Smoltek, we have more PhDs per square meter than most places have cof­fee mugs. And with great knowl­edge comes a pecu­liar chal­lenge. It’s called the Curse of Knowl­edge. And no, it’s not the title of the next big hor­ror flick.

Let’s dial it back to 1990 when a researcher named Eliz­a­beth New­ton at Stan­ford set up a play­ful exper­i­ment. She had peo­ple tap out the rhythm of a famil­iar song on a table (like “Hap­py Birth­day”), and oth­er peo­ple guessed the tune.

Now, as the tap­per, with the song’s melody play­ing clear­ly in their mind, it seemed easy to nail the tune, right? They assumed the guessers would nail it about 50 per­cent of the time.

The real­i­ty?

A mere 2.5 per­cent guessed cor­rect­ly. Talk about lost in translation!

This exper­i­ment was a fun glimpse into the Curse of Knowl­edge. Once we know some­thing inti­mate­ly, like a catchy tune or, in Smoltek’s case, techy terms, it’s tricky to remem­ber what it’s like not to know it. Our thoughts waltz seam­less­ly with advanced terms and abbre­vi­a­tions, leav­ing oth­ers to won­der if we’re speak­ing in some spooky lingo.

So, yes, this curse haunts the tal­ent­ed cor­ri­dors of Smoltek. As we pen down our insights, some­times a rogue tech­ni­cal term or elu­sive abbre­vi­a­tion slips in, like an unex­pect­ed guest at a party.

But wor­ry not, dear read­er! We’ve whipped up a potion to dis­pel this ghost­ly jar­gon. For every term that might leave you feel­ing you’re read­ing a spell­book, we have craft­ed an expla­na­tion. You can find them all in our glos­sary. Think of it as our way of keep­ing the com­mu­ni­ca­tion spir­its friendly.

Learn more about the Curse of Knowledge

The Curse of Knowl­edge is a cog­ni­tive bias that occurs when an indi­vid­ual with a deep under­stand­ing of a sub­ject unwit­ting­ly assumes that oth­ers pos­sess a sim­i­lar lev­el of knowl­edge. This can lead to mis­com­mu­ni­ca­tions and mis­un­der­stand­ings. Coined by econ­o­mists Col­in Camer­er, George Loewen­stein, and Mar­tin Weber, the term was first intro­duced in the Jour­nal of Polit­i­cal Econ­o­my in 1989.

Eliz­a­beth Newton’s 1990 exper­i­ment is a clas­sic illus­tra­tion of this bias. Her study revealed how a person’s knowl­edge sig­nif­i­cant­ly influ­ences their expec­ta­tions of oth­ers’ under­stand­ing, often lead­ing to over­es­ti­mat­ing what is com­mon­ly known. To coun­ter­act this bias, it’s cru­cial to active­ly sim­pli­fy expla­na­tions, avoid jar­gon, and seek feed­back to ensure your mes­sage is under­stand­able to a broad­er audience.

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